Practice Updates

Due to the Stay Safe, Stay Home executive order from  Governor Lamont, we will not be seeing patients in our offices until Monday April 6, 2020 at which time we will review the situation.

We will continue to serve all of our patients via telephone and telehealth platforms.

Thank you for your understanding and don’t hesitate to contact us.

We have been on the forefront of technology and mental health and have been offering mental health services and coaching using video technology such as Skype and Zoom for over 5 years. While we prefer to see you in-person in our offices, we believe that the next best thing is using a variety of platforms to deliver telehealth services. We are happy to walk you through the process so that you will be ready when you want to schedule your session. We prefer Zoom as it is encrypted and your privacy is ensured. When we schedule a session we email you a link and you only have to click on and download and we are ready to start your session. Make sure you plan to have your session in a private and quiet place to take full advantage of your time and so you are not distracted or interrupted. Click on the following link to download Zoom. There is no charge, our offices have a subscription.

We have been in close and regular contact with our medical colleagues to keep us up to date and informed. When we resume in office visits and to assure your safety, as well as the safety of other patients, our clinicians, and administrative staff the following police will be in effect. Since transmission of the virus is from those infected who can spread the virus through coughing, sneezing, and touching surfaces, we all need to be vigilant about attending to our own behavior and health. Reducing the transmission of the illness is crucial for all of us so that we can resume our normal lives as soon as possible. If you have any symptoms which can include fever, dry cough, difficulty breathing, tiredness, or sneezing you should assume that you have the virus and should immediately contact your family practitioner and follow his/her advice. 

Currently, we have limited our office hours for those who qualify and continue offering telesessions. This will allow us to continue your care while the offices are shut even if you are quarantined. If you were exposed to someone who was diagnosed with COVID-19 the recommended time for quarantine is 14-days. The federal government has relaxed HIPPA regulations to allow mental health practitioners to provide treatment with Skype and other non-encrypted platforms. We have purchased a Zoom subscription, which is encrypted and easy to use. We will send you a link via email to click on and download Zoom. After the first session, you just need to click on to sign into the session. We have been offering telesessions for several years and most users find them to be preferable to phone sessions, though we also offer phone for those who don’t have computers or internet access.

When we resume in office sessions, we will be sanitizing our offices on a regular basis to reduce any chance of transmission from door handles and hard surfaces.

Policy for those coming to our office

Until further notice, we discontinued our regular office hours. When you do return to the office, please follow the following guidelines:

• If you have recently traveled internationally, to New York, or California please alert your family physician and do not arrive at the office until you have received clearance from your primary health care provider. We can schedule a telesession at your convenience.
• Please plan to wait in the lobby or in your car and arrive for your session at the scheduled time. If there is someone in our waiting room, please wait in the hallway. Our goal is to maintain at least 6 feet distance among us so avoid entering the waiting room and your Doctor will let you in when it is time for your appointment.
• If you have any symptoms of cough, temperature, sneezing or flu like symptoms please self-quarantine and contact your physician for guidance. 
• If you have any known contact with anyone diagnosed, in quarantine, or being treated for COVID-19 please do not risk transmitting the illness to others and contact your provider so that you can get tested.
• Please feel free to wear a mask if you feel more comfortable. Your Doctor may decide to wear a mask so understand that this is precautionary, and in the service of reducing any likelihood of transmission as much as possible.
• Feel free to bring sanitizer and wipe any surface in our offices.
• Be prepared to use the public restrooms in the lobby. A key is not required. The bathroom in our suite will be reserved for our staff. Feel free to sanitize any surfaces you will contact. 

We understand that this is an unusual time of stress for all of us. We are committed to keeping ourselves healthy, so we can continue to provide our servi

Mental health professionals are moving rapidly to adapt to the circumstances caused by the COVID-19 virus. In response, we want to announce two no-cost resources that you may find useful.